Our website address is: https://gera.solutions.
If you have any questions at all about this policy or our website, or about how we use and process your personal information, please do not hesitate to contact us by e-mail at firstname.lastname@example.org or, alternatively, in writing to Gera Solutions Limited at Highland House, Mayflower Close, Chandler’s Ford, Eastleigh, Hampshire, SO53 4AR, UK.
Gera Solutions Limited may update this data policy from time to time by updating this page, which can be found on our website. Please check it occasionally to ensure that you are happy with any amends and updates. This policy is effective from 1st August 2020.
If you do not already have a relationship with us, we might hold limited personal information about you, such as an email address, so that we may contact you to promote our services or provide relevant information we believe would be of interest to you. For the purposes of the applicable Data Protection Laws, Gera Solutions Limited is the data controller of your personal data collected in connection with your use of our website and/or in relation to our business relationship with you.
Information you might give us directly:
In addition to any personal information directly supplied by you, we may collect the following data:
Without collecting and using the information you provide to us or we obtain about you, it would not be possible for us to provide you with our services or to expand our commercial interests.
We must have lawful basis to collect and use your personal information, therefore we will only ever use your information when the law allows us to.
We have taken account of any privacy risks and ensured that your data protection rights are not affected. We believe these uses benefit our customers. You can contact us if you have any questions via email on email@example.com
If you have provided us with your individual contact details (for example, your personal email address), we will rely on your consent to send you electronic communications such as our newsletters and emails with information about our products and/or services.
If we hold your business contact details (for example, your work email address), we will rely on legitimate interests of the business to send you electronic communications, but we will always provide you with an option to opt out from future communications of this kind, either via an ‘unsubscribe link’ in the footer of the email or by emailing firstname.lastname@example.org
Some of the above grounds and purposes for processing will overlap and there may be several grounds which justify our use of your personal information.
We will only use your personal information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use your personal information for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
Please note that we may process your personal information without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
We will not hold your personal information for any longer than is necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
We do not sell or share your personal data with third parties for them to use for marketing purposes.
We may allow our staff, consultants and/or external service providers acting on our behalf, and our provider of payment services, to access and use your personal data for the activities we have described above. We only permit them to use it to deliver the relevant service, and if they apply an appropriate level of security protection.
We may share your information with selected third parties including:
We require third parties to respect the security of your data and to treat it in accordance with the law. All our third-party service providers and affiliates are required to take appropriate security measures to protect your personal information.
We do not allow our third-party service providers to use your personal data for their own purposes. We only permit them to process your personal data for specified purposes and in accordance with our instructions.
We also reserve the right to disclose the information collected about you to our professional advisors and/or if we, in good faith, believe it necessary to protect the personal safety of users or the public.
We may partner with another party to provide specific services. When you sign up for these services, we will share names or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use any personally identifiable information except for the purpose of providing these services.
We will not share or store your data outside of the European Economic Area (EEA).
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
The transmission of information via the internet is not completely secure. We cannot guarantee the complete security of our databases, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet. We will continue to revise policies and implement additional security features as new technologies become available.
Although we will do our best to protect your personal data, we cannot guarantee the security of your personal data transmitted to us. Any transmission of data is at your own risk. Once we receive your personal data, we use appropriate security measures to seek to prevent unauthorised access.
It is important that the personal information we hold about you is accurate and current. Please let us know if your personal information changes during your relationship with us.
Where we process your data solely on the basis of your consent, you are entitled to withdraw your consent at any time. This will not affect the lawfulness of our processing before the withdrawal.
You also have the right to lodge a complaint with the Data Protection Commission at any time.
The exercise of your rights might be subject to certain conditions and we might require further information from you before we can respond to your request.
You may choose to restrict the collection or use of your personal information at any time by emailing us at email@example.com, or by clicking the unsubscribe link where one is available.
You may request, at any time, details of personal information which we hold about you. A small administration fee of up to £10 may be payable. Gera Solutions Limited will aim to provide the relevant information within 14 working days, or if not possible then up to a maximum of 28 days.
If you would like a copy of the information that FanCensus holds on you please write to Gera Solutions Limited, Highland House, Mayflower Close, Chandler’s Ford, Eastleigh, Hampshire, SO53 4AR, UK or alternatively email firstname.lastname@example.org. A standard request form can be supplied if required, however you do not need to use a standard form as long as your request includes:
If you believe that any information we are holding about you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer, however, this may prevent you from taking full advantage of the website.
The information contained in this website is for general information purposes only.
The information is provided by Gera Solutions Limited and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk. Any unauthorised copying in full or in part without prior permission from Gera Solutions Limited will constitute an infringement of copyright.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
Through this website you may be able to link to other websites which are not under the control of Gera Solutions Limited. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the website up and running smoothly. However, Gera Solutions Limited takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
© 2020 Gera Solutions Limited. All rights reserved. Errors and omissions excepted. All other trademarks are the property of their respective owners.